Seadust Cancun Family Resort, Cancun

We spent a fantastic vacation at this resort! The beach was beautiful, and our child loved the water park. However, the service left much to be desired; we faced long wait times at restaurants, which was frustrating. The rooms were comfortable but showed signs of age and could use some improvements.

My experience at this resort was mixed. While the location was appealing and the waterpark was a highlight for kids, the service left much to be desired. There were significant delays with dining reservations and room service, which was frustrating. The cleanliness of the facilities and overall upkeep also could be improved, as I encountered several maintenance issues during my stay. It has potential, but there are some glaring areas that need attention.

Our stay at the resort started off well with a spacious family suite and exceptional kids' facilities, especially the Kids Club which was a hit with our daughters. The service, while attentive, had some hiccups, particularly with room service. The nightly entertainment could be improved for family audiences, and the heat in various areas was somewhat uncomfortable. Overall, there were enjoyable moments, but some aspects needed attention.

My stay at this hotel had its ups and downs. While the rooms were generally nice and clean with good views, the customer service left much to be desired. Check-in was chaotic, and issues with housekeeping disrupted my week. On a positive note, the pool area and beach were lovely. Dining options varied, but the quality could have been better. Overall, it was a mixed experience and I don't think I would return.

The resort has great facilities for families with kids, like bunk beds and a fun water park. However, the timing of meals and activities can be frustrating, especially for younger kids who need to eat earlier. The staff is cheerful and helpful, but the overall dining experience fell short due to limited hours and quality. Overall, it’s a mixed bag, and while there are many enjoyable aspects, the timing of services and some logistical issues could make it challenging for some families.