Seadust Cancun Family Resort, Cancun ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Blv.Kukulkan Km 17 Mza 53, Cancun, Mexico, 77500

“This hotel boasts a stunning beachfront right by a lively family infinity pool, making it a perfect spot for both relaxation and fun.”view full review

Seadust Cancun Family Resort is a 4-star family-friendly hotel featuring a Grand Pool Complex and a complete water park for children. Guests can enjoy all-inclusive amenities, including 10 restaurants and 10 bars, along with diverse activities for all ages. It provides breathtaking views of the turquoise sea and Nichupté Lagoon.

Rooms & Amenities

Accommodations at Seadust Cancun Family Resort feature spacious suites with innovations such as private balconies, Jacuzzis, and a daily stocked minibar. Room options include Family Suites with bunk beds and Ocean Front Suites offering exceptional views. Each room is equipped with modern amenities and an inviting design.

Dining & Leisure

Dining options consist of diverse culinary experiences at 10 restaurants, including traditional Italian dishes from a wood-fired oven at a family-friendly restaurant. Guests can also enjoy freshly prepared sushi and intimate romantic dinners in a wine cave. The Food Gallery provides an interactive buffet with a variety of seasonal dishes.

Recreation & Entertainment

Seadust Cancun Family Resort includes leisure facilities like three infinity pools and a water park, plus organized activities such as beach volleyball and nightly shows. For adults, there is an exclusive bar and adult-only entertainment available. The resort caters to families with designated Kid's Clubs and teen areas.

Business & Services

Business services are available with meeting spaces accommodating up to 800 guests, making it suitable for conferences and events. Additionally, the hotel is 15 minutes from Cancun International Airport and provides convenient access to nearby attractions such as the Mayan Museum and Playa Delfines. Transportation options include rental services and organized excursions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Suite two double beds

2 persons

55 m²

3 Single beds

Shower

Coffee machine

room details

Luxury Suite One King Bed

2 persons

55 m²

1 King-size bed

Shower

Coffee machine

room details

Luxury Suite Two Double Beds

2 persons

55 m²

2 Double beds

Shower

Coffee machine

room details

Double Room Whirlpool

2 persons

62 m²

1 King-size bed

Shower

Coffee machine

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Cancun 12.3 km

Airports

Cancun (CUN) 15.6 km

Isla Mujeres (ISJ) 34.4 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fun Water Park!

“During our stay, the children's amenities were a highlight, especially the water park. My kids had an very nice time enjoying the slides and the pirate ship area. It was spacious, allowing them to play freely, and even my husband and I joined in the excitement. The water park catered to both young kids and adults, making it a fun bonding experience for the whole family.” view full review

Really good Dining Experience

“The dining options at the hotel were fantastic! I loved that there were several specialty restaurants available without the need for reservations. My favorite was the Asian restaurant, which served delicious sushi. The buffet also offered a wide variety of tasty options, including premium dishes like ribeye and picanha. The food quality was the best I've experienced in an all-inclusive setting!” view full review

Spacious and Comfortable Room

“Our room was remarkably spacious and comfortable, accommodating our entire family well. It featured two large beds and the decor made it feel cozy. Although we didn't opt for a sea view, the room's ambiance was still inviting. It was a perfect spot to unwind after a long day of family activities.” view full review

Engaging Entertainment for All

“The entertainment offered at the resort truly exceeded my expectations. We had a fantastic time enjoying evening shows that catered to all ages, with everything from magic acts to family-friendly performances. The entertainment team did a great job keeping everyone engaged, and it was a good way to spend our evenings at the hotel.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Tennis court
Golf course
Billiard tables
Table tennis

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Spa & wellness centre
Sauna
Beauty treatment
Massage
Public Bath

Room features

Air conditioning
Mini-bar
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Blv.Kukulkan Km 17 Mza 53, Cancun, Mexico, 77500

Map view

Blv.Kukulkan Km 17 Mza 53, Cancun, Mexico, 77500

City landmarks

Museum

Mayan Museum of Cancun

910 m

Beach

Playa Delfines

1.1 km

Landmark

El Rey Archaeological Zone

1.2 km

Landmark

EL REY ruins

1.2 km

Landmark

San Miguelito

1.4 km

Landmark

Iberostar Cancun Golf Course

610 m

Landmark

Golf with a view

610 m

Museum

MUSA Underwater Museum

610 m

Golf Course

Golf Club

630 m

Museum

Parque Maya Cancun

780 m

Landmark

Mirador playa delfines

800 m

Landmark

Cancun sign

830 m

Landmark

View Point

950 m

Event hall

Oasis Arena

1.1 km

Landmark

Aquaworld

1.7 km

Landmark

Extreme Games Cancun

1.9 km

Landmark

Dolphinaris Cancun

2.7 km

Landmark

Cancun Golf Club at Pok Ta Pok

2.5 km

Beach

Playa Ballenas

2.5 km

Beach

Playa - Beach

2.5 km

Night club

H Roof

2.7 km

Landmark

Avenida Kukulkan

4.0 km

Landmark

Backstage Theatre

3.5 km

Mall

Luxury Avenue

3.8 km

Beach

Royal Beach Club

3.5 km

Museum

Museo Subacuatico de Arte

3.9 km

Landmark

Museo Sensorial del Tequila

4.0 km

Landmark

Beach

3.6 km

Beach

Playa Marlin

4.1 km

Nearby

San Miguelito Archeological Site

300 m

Restaurants

Cayo Largo Restaurant

620 m

Kukulcan Boulevard 17. 5 km Royal Islander Hotel

Bacoli Tratoria

1.1 km

Boulevard Kukulcan Km 17

Restaurante Condimento

1.1 km

Retorno Gucumatz Lote 49

Spices Restaurant

790 m

Boulevard Kukulcan Km. 17

Galeon Columbus

790 m

Blvd Kukulcan 16.6

Terranostra

790 m

Boulevard Kukulcan Km 21

Xkat-Ik

870 m

Kukulcan Km 16. 2 Across from the Mayan Museum

Pancho & Willy's Cantina

960 m

KM 16 Kukulcan Blvd - at Captain's Cove

Pina Colada Restaurant

1.0 km

Boulevard Kukulcan Omni Hotels & Resort

Reviews and Ratings

Feedback from previous guests about their experience.

4.5/5 based on 5010 reviews

#55 of 269 hotels in Cancun based on Tripadvisor

Jason

United Kingdom, March 2025

6.8/10

We spent a fantastic vacation at this resort! The beach was beautiful, and our child loved the water park. However, the service left much to be desired; we faced long wait times at restaurants, which was frustrating. The rooms were comfortable but showed signs of age and could use some improvements.

Rooms

7.0

The rooms were comfortable and spacious, offering ample space for our family. However, they had a slight musty smell and could use some modernization.

Service

5.0

While the staff were friendly and helpful, the service felt severely understaffed, leading to long wait times for meals and room service.

Location

9.0

The resort is situated right by a beautiful beach and a fun family infinity pool, which made for lovely days in the sun.

Dining

6.0

Dining options were generally okay, but we did experience long waits and disappointments at the buffet. Some meals did not meet expectations.

Facilities

7.0

The water park was a major highlight for our child, and the beach amenities were great, but the facilities are beginning to show their age.

Terry

United Kingdom, February 2025

6.6/10

My experience at this resort was mixed. While the location was appealing and the waterpark was a highlight for kids, the service left much to be desired. There were significant delays with dining reservations and room service, which was frustrating. The cleanliness of the facilities and overall upkeep also could be improved, as I encountered several maintenance issues during my stay. It has potential, but there are some glaring areas that need attention.

Rooms

7.0

The room had a nice jacuzzi and ocean view, but the curtains didn't close properly and the air conditioning was hard to adjust.

Service

5.0

Service was lacking; the resort seemed understaffed, leading to long waits at restaurants and room service.

Location

8.0

The location was great, with good access to the beach and activities for kids.

Dining

5.0

Dining options were disappointing due to long wait times and a lack of reservations. Room service was also slow.

Facilities

6.0

The waterpark was fun for kids, but there was a lack of supervision and some maintenance issues.

Christopher

United Kingdom, December 2024

7.2/10

Our stay at the resort started off well with a spacious family suite and exceptional kids' facilities, especially the Kids Club which was a hit with our daughters. The service, while attentive, had some hiccups, particularly with room service. The nightly entertainment could be improved for family audiences, and the heat in various areas was somewhat uncomfortable. Overall, there were enjoyable moments, but some aspects needed attention.

Rooms

7.0

The family suite was large and spacious, but the lack of bathtubs made bath time a bit tricky for our little ones.

Service

6.0

Service was generally good, especially from the bartenders and kids' club staff, but we faced challenges with room service orders.

Location

8.0

The resort is wonderfully situated, perfect for families with its water park and beach access, but some areas felt overly hot.

Dining

7.0

Dining options were reasonable, but variations in service at restaurants and inconsistencies in food quality were noticeable.

Facilities

8.0

Facilities for children, particularly the water park and kids' club, were fantastic, but the entertainment could cater better to families.

Evelyn

United Kingdom, December 2024

6.2/10

My stay at this hotel had its ups and downs. While the rooms were generally nice and clean with good views, the customer service left much to be desired. Check-in was chaotic, and issues with housekeeping disrupted my week. On a positive note, the pool area and beach were lovely. Dining options varied, but the quality could have been better. Overall, it was a mixed experience and I don't think I would return.

Rooms

7.0

The rooms were nice and clean, but showing signs of aging. We had a jacuzzi and a balcony with great views, but the proximity to the lobby could be an issue for some.

Service

5.0

Unfortunately, the service was disappointing. Check-in was disorganized, and housekeeping failed to clean our room several times throughout our stay.

Location

7.0

The location was good, with a nice pool and beach area. However, it could feel crowded at times.

Dining

5.0

Dining options were varied, but the food quality was inconsistent. Some meals were repetitive, which was disappointing.

Facilities

6.0

The pool area was clean, but the overall facilities could use better maintenance and upgrades.

John

United Kingdom, December 2024

7.2/10

The resort has great facilities for families with kids, like bunk beds and a fun water park. However, the timing of meals and activities can be frustrating, especially for younger kids who need to eat earlier. The staff is cheerful and helpful, but the overall dining experience fell short due to limited hours and quality. Overall, it's a mixed bag, and while there are many enjoyable aspects, the timing of services and some logistical issues could make it challenging for some families.

Rooms

7.0

The family room was spacious with a nice view, though the initial room given to us had poor air conditioning and was not comfortable. Luckily, we managed to get a better room after some hassle.

Service

8.0

Staff were very warm and welcoming, and some standout individuals like Matilde and Jonathan made our stay enjoyable. However, there were a few instances of delays and communication issues.

Location

9.0

The resort is ideally located, close to the beach with a beautiful view, making it a fun spot for the kids.

Dining

5.0

The dining options were hit-or-miss; breakfast was particularly disappointing with limited choices and some dishes not being fresh, particularly the hot items.

Facilities

7.0

The facilities were generally nice, especially the game room and water park, though access timing could be more accommodating for families.